FAQ

The work of a private investigator is varied. It can involve providing surveillance services, investigating employee theft and tracing missing persons, it requires skill and experience. If you have any questions about our business please read through the following list of frequently asked questions. If your query is not answered below, please do contact us, we’ll be happy to help.

Will the suspect find out they are being investigated?
Nobody should ever be able tell that they are being investigated by our private investigators. We conduct all our services with the utmost are completely private and confidential. Our objective is always to gather the required information and facts as quickly and discretely as possible.

How do you charge?
We are happy to accept payments via Credit Card, Cheque, Bank Transfer and a variety of Online Payment methods.

Please feel free to contact us, with absolutely no obligation to proceed, to discuss your enquiry in full.

As a matter of discretion all payments, whether Credit Card, Cheque, Bank Transfer or Online Payment, will be made payable to Zookx Limited – our trading style of Private Detective-s will NOT appear on any statements.

What guarantee is there?
We always aim to exceed our clients stated objectives through an accurate, professional and thorough and investigation. Some of our services are available on a no find – no fee basis.

We do our best to provide the highest quality investigative resources, however sometimes it may simply not be possible find the results that you are looking for, we will always keep you informed of the status of the investigation and advise on what we believe to be the best course of action.

How soon can you start?
We can begin our investigation as soon as you contact us.

What hours do you work?
We typically operate on a 9am to 9pm, seven day a week service. The nature of our business often leads us to work whatever hours are required by the task in hand.